Freeze or pause a client's account or membership // Pausar la cuenta o membresía de un cliente | Voters

Freeze or pause a client's account or membership // Pausar la cuenta o membresía de un cliente

Vanesa Symchych

🇬🇧 Be able to put a hold on a client's account due to vacation or sickness on any package or account.

🇪🇸 Poder poner una pausa en la cuenta de los clientes debido a vacaciones o enfermedad en cualquier paquete o cuenta.

September 14, 2021

POTENZA TRAINING STUDIO

Voto a favor!!!

Fernanda García

KATHERINN ALICIA MONSALVO BERBER: Quisiéramos darle al cliente la posibilidad de pausar su membresía por 30 días máximo. Si lo pauso, que en esa fecha se retome la renovación a futuro.

Fernanda García

Merged in a post:

Pause Membership

ZoN Mx

We have full month memberships, but sometimes members stop visit our studio because vacations or job trips. It would be great if we can "pause" their memberships for those days so they dont lose days or tickets.

July 11, 2022

Fernanda García

Merged in a post:

Ability to freeze an account or membership

Phil Barnhill

As above, to be able to freeze a membership or an account from booking, either on request of the customer or because of repeated no-shows

June 30, 2022

Vanesa Symchych

what do you mean by access? like access for online content? or fully paused. In my case fully paused. But I think it would be great if they could have access to online content.

Koen van den Heuvel

Hello Vanesa Symchych, thank you very much for your feedback! Throughout this hold/freeze period, would you like the client to continue to have access to the membership without being charged or would you like to have the access paused temporarily as well?

Samantha Friedman

Agree!

Vanesa Symchych

Yes!!!! I vote on that too