Changelog
Follow up on the latest improvements and updates.
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new
Highly requested
🔁 Pack repurchases for clients from your admin account 🏷️
🇪🇸 Explicación en español abajo. ⬇️
Do your clients run out of credits before their pack expires and ask to repurchase at the front desk? 👀 We’ve made it easy! Now,
just like your clients can repurchase from the app
, you can quickly repurchase one-time payment packs directly from your admin account—no cancellations or manual re-adding needed. 🎉 It’s faster, and your reports stay accurate!
Value added
- 🛒 Simplified repurchase process- Quickly repurchase one-time payment packs from your admin account without having to cancel or manually re-add them.
- ✨ No more cancellations- Keep reporting accurate and workflows smooth. The new pack starts immediately, and credits are automatically added—no manual adjustments are required.
- 💳 Flexible payment options- Choose your preferred payment method—Card, cash, bank transfer, or PayPal—making the process simple and efficient for both you and your clients.
🇲🇽🇪🇸 EN ESPAÑOL 🇪🇸🇲🇽
new
Highly requested
📅 Reschedule appointments in a few clicks ⚡️
Wishing that rescheduling or changing staff for appointments was easier? 🙏🏽 Well... we just launched the Appointment Rescheduling feature! 🎉
Added value
- 🔄 Effortless rescheduling- Edit the date, time, or staff for any existing appointment without having to cancel and create a new one.
- 📧 Keep your clients informed- When an appointment is rescheduled, a confirmation email with the updated details will be automatically sent to your clients, avoiding confusion.You can find this email on Marketing > Transactional emails > Appointment change confirmation
- ⚠️ Avoid scheduling conflicts- If the staff you're trying to assign already has an appointment at the new time, we'll notify you so you can decide if you'd prefer to cancel the previously scheduled appointment.
With this new feature, appointment management will get much smoother, and your clients will be automatically informed of any changes.
📹 How to reschedule appointments
Keep your team up-to-date and ensure that only authorized staff have access! 🔐 With our new feature, you can now delete staff members from your account easily. 🛠️
🇪🇸 Explicación en español abajo ⬇️
Highlights
- 🗑️ Easily remove staff- Now you can delete staff members from your account from those that no longer work with you, or just don't need access anymore.Note: Only staff with the Owner role can delete staff
- 👥 Impact of deleting staff- Deleted staff will be automatically unassigned as trainers of existing schedules, appointments, videos, or courses.
- 📅 Reassigning appointment of deleted staff- If a deleted staff was booked for future appointments, you’ll have the option to select a new one for it, with the field highlighted in red so you don’t miss it!
🇪🇸🇪🇸🇪🇸🇲🇽🇲🇽🇲🇽 ESPAÑOL 🇲🇽🇲🇽🇲🇽🇪🇸🇪🇸🇪🇸
¡Mantén a tu equipo actualizado y asegúrate que solo el personal autorizado tenga acceso al portal de admin de Fitune! 🔐 Con nuestra nueva función, ahora puedes eliminar miembros del staff/equipo desde tu cuenta fácilmente. 🛠️
Puntos claves
- 🗑️ Elimina personal fácilmente- Ahora puedes eliminar a los miembros del staff que ya no trabajen contigo o que ya no necesiten acceso.Nota: Solo el staff con el rol de Propietario puede eliminar a otros miembros del staff.
- 👥 Impacto de eliminar personal- El personal eliminado será automáticamente desasignado como entrenador de horarios, citas, videos o cursos existentes.
- 📅 Reasignación de citas de personal eliminado- Si un miembro del staff eliminado estaba reservado para citas futuras, tendrás la opción de seleccionar uno nuevo, con el campo resaltado en rojo para que no lo pierdas de vista!
📌 Feature request: Ability to delete Staff members.
new
Highly requested
💰 Introducing No-Show Fees 💳
Do some clients tend to book your classes and not show up without even telling you? 😱 Are you losing money due to their lack of commitment? 💸 To help optimize class attendance and keep classes full of clients who actually attend, we're excited to announce the new No-Show Fee feature. 🎉
🇪🇸 Explicación en español más abajo ⬇️
Value Added
- ⚙️ Set No-show fees easily- Configure a no-show fee in your class settings to charge clients who miss their bookings.
- 💡 Charge with flexibility- Decide on a case-by-case basis whether to apply the no-show fee when marking booked clients as No-show.
- 📋 Streamline invoicing- Invoices will be automatically generated for no-show fees, so you can track pending payments and mark invoices as Paid when clients pay their fees.
🌟 This feature is available for
Plus and Ultra
plan businesses, helping you manage your resources more effectively. - Already have the Plus or Ultra plan? -> Configure your No show fees now. 🏃🏻⚡️
- Don't you have the Plus or Ultra plan but want to configure no-show penalties for your business? Upgrade your plan now. 🚀
🇪🇸 🇪🇸 🇪🇸 🇲🇽 🇲🇽 🇲🇽 VERSION ESPAÑOL 🇲🇽 🇲🇽 🇲🇽 🇪🇸 🇪🇸 🇪🇸
¿Algunos clientes reservan tus clases y no se presentan sin avisar? 😱 ¿Estás perdiendo dinero debido a su falta de compromiso? 💸 Para ayudarte a optimizar la asistencia a tus clases y mantenerlas llenas de clientes que realmente asisten, nos complace anunciar la nueva función de Cobros por Ausencia. 🎉
Valor Agregado
- ⚙️ Configura cobros por Ausencias fácilmente- Establece una tarifa por ausencia en la configuración de tus clases para cobrar a los clientes que no se presenten.
- 💡 Cobra con flexibilidad- Decide caso por caso si aplicar la tarifa por ausencia al marcar a los clientes reservados como ausentes.
- 📋 Simplifica la facturación- Las facturas se generarán automáticamente por las tarifas de ausencia, para que puedas rastrear los pagos pendientes y marcar las facturas como Pagadas cuando los clientes paguen sus tarifas.
🌟 Esta función está disponible para los negocios con planes
Plus y Ultra
, ayudándote a gestionar tus recursos de manera más efectiva.- ¿Ya tienes el plan Plus o Ultra? -> Configura tus cobros por ausencia ahora. 🏃🏻⚡️
- ¿No tienes el plan Plus o Ultra pero quieres configurar penalidades por no asistencia para tu negocio? Actualiza tu plan ahora. 🚀
improved
Announcement
🚨 No Action Required: You website link has changed
We're excited to announce updates to our domain structure to help boost your website's visibility on Google!
🇪🇸 Explicación en español abajo. ⬇️
Change in the Website Domains:
- Old website domain -> myfitune.io/yourbrandname
- New website domain-> my.fitune.io/yourbrandname
Benefits:
- ⚡️ Boost in Google ranking- The new website domains will share our fitune.io domain authority, giving you better SEO, which means you might rank faster on Google searches!
- 🏎️ More traffic- Better SEO means increased website visits for your business, which means more potential clients.
- 😉 No action required- We'll automatically re-route your website visitors to the new website domains. For example, anyone who saved your old website domains/links will be redirected automatically to the new one. You don't need to do anything on your end. 💪 We've got you covered!
💬
Have a custom domain configured?
You can ignore this announcement, your configuration will not be affected by this change. 🇪🇸 🇪🇸 🇪🇸 🇲🇽 🇲🇽 🇲🇽 VERSION ESPAÑOL 🇲🇽 🇲🇽 🇲🇽 🇪🇸 🇪🇸 🇪🇸
🚨 No se requiere acción para esto: El enlace de tu sitio web cambiará
¡Estamos emocionados de anunciar un cambio en nuestra estructura de dominios para ayudar a aumentar la visibilidad de tu sitio web en Google!
Cambio en los dominios del sitio web:
- Dominio antiguo del sitio web -> myfitune.io/tumarca
- Dominio nuevo del sitio web-> my.fitune.io/tumarca
Beneficios:
- ⚡️ Mejora del ranking de Google- El nuevo dominio del sitio web compartirá la autoridad del dominio fitune.io, lo que te proporcionará un mejor SEO, ¡osea que podrías posicionarte más rápido en las búsquedas de Google!
- 🏎️ Más tráfico- Un mejor SEO se traduce en más visitas a tu sitio web, lo que significa más clientes potenciales.
- 😉 No se requiere acción- Redirigiremos automáticamente a los visitantes de tu sitio web a los nuevos dominios. Por ejemplo, si alguien guardó tus antiguos dominios/enlaces será redirigido automáticamente al nuevo. No necesitas hacer nada de tu parte. 💪 ¡Nosotros nos encargamos de todo!
💬
¿Tienes un dominio personalizado configurado?
Puedes ignorar este anuncio, tu configuración no se verá afectada por este cambio.new
Highly requested
Check-In Kiosk for Quicker Attendance Tracking 👤✅
We're thrilled to make the check-in process smoother and more efficient for both staff and clients with our new Check-In Kiosk feature.
🇪🇸 Video en español.
Value Added
- ✅ Streamlined check-ins- Clients can now check in themselves for group classes, events, and appointments, reducing wait times and easing staff workload.
- 📝 Real-time tracking- Attendance is marked and tracked in real-time, ensuring accurate attendance tracking data.
- ⚙️ Customized settings- Easily enable or disable the kiosk mode and customize which tabs (Classes/events or appointments) are visible on it.
⬇️ Must Knows ⬇️
- Only the Owner role can enable or disable the Kiosk mode.
- Once the Kiosk is enabled, any staff with access can switch to the kiosk mode once they're logged in to the admin dashboard.
- To go from the Kiosk mode to the Admin mode, the staff will need to reenter their password. This is to prevent that someone gets access to your admin dashboard without your permission. 🔐 So, make sure you do notsave your password on the device you'll enable the kiosk mode in! 😉
- Once you're inside the kiosk mode, the users will only be able to see the upcoming schedules of the current date and check-in the Booked clients only.
- Users can check in only to upcoming classes for 'Today, until 10 minutes after the class, event, or appointment has started.
- Check-ins will be tracked as done by the staff who logged in to the Kiosk mode but will be tracked as done through the 'Kiosk'. For example, on the Client profile > Bookings page, the check-in will say "Checked in as Show by staff x@xmail.com via kiosk", and on the Bookings report, you will have a 'Check-in source' column that will say Admin or Kiosk. 'Admin' if you did it from the admin's Schedule overview page, and 'Kiosk' if you check in through the Kiosk mode.
- For privacy purposes, only clients' first and last names will be displayed on the kiosk, not their emails.
- This is an Ultra Fitune plan feature only. Upgrade now to the Ultra plan if you don't have it yet and want to use the Check-in Kiosk for your studio.
This new feature enhances the client experience and optimizes studio operations. Enjoy the convenience and efficiency of our Check-In Kiosk! 🚀
improved
Highly requested
📲 New Client App Download Page
Want to improve your clients' experience and increase their engagement? Well, share your Download app page so your clients download your app to their phones.📱
🇪🇸 Explicación es español abajo.
Value Added
- User-friendly- Clients can quickly add the app to their phones by clicking the buttons or following the clear instructions.
- Branded experience- The page is tailored to your business settings, including your logo, business name, theme, font, and custom domain URL (if you have one).
- Easy sharing- Share the page via WhatsApp or Email, allowing clients to easily get the app or share it with friends to sign up for your business.
🙋♂️ Answers to possible questions ⬇️
1️⃣
How can I access my Download app page?
- I will give you an example. This is my website link: https://www.myfitune.io/playhardgym. You can just add the "/download-app" after it and you will access your Download app page: https://www.myfitune.io/playhardgym/download-app.
- The same applies if you have a custom domain, just add the "/download-app" after the ".com"
- We'll soon make this available from your admin so you just copy and share it with your clients or in your social media channels! 😉
2️⃣
How can my clients access my Download app page?
- You can share your link with them directly.
- They can log in to your website and will have the "Download to phone" option on the menu.
If you have any additional questions on this, reach out to us via chat. 💙
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¿Quieres mejorar la experiencia de tus clientes y aumentar sus interacciones con tu negocio? Entonces te recomendamos que compartas tu 'Página de descarga de la app' con tus clientes para que descarguen tu app en sus teléfonos.📱
Valor Agregado
- Amigable para tus clientes- Tus clientes pueden añadir rápidamente la app a sus teléfonos haciendo clic en los botones o siguiendo las instrucciones.
- Experiencia personalizada- La página está personlizada en base a tu negocio, incluye tu logo, nombre de tu negocio, team (light o dark), fuente y URL de dominio personalizado (si tienes uno).
- Fácil de compartir- Comparte la página a través de WhatsApp o Email, permitiendo que tus clientes descarguen la app fácilmente o para que también puedan compartirla con sus amigos para que se inscriban en tu negocio.
🙋♂️ Respuestas a posibles preguntas ⬇️
1️⃣
¿Cómo puedo acceder a mi 'Página de descarga de la app'?
- Te daré un ejemplo. Este es el enlace de mi sitio web: https://www.myfitune.io/playhardgym. Solo debo añadir "/download-app" al final para acceder a mi página de descarga de la app: https://www.myfitune.io/playhardgym/download-app.
- Lo mismo aplica si tienes un dominio personalizado, solo añade "/download-app" después del ".com"
- En los próximos días habilitaremos el link de esta página para que puedas copiarlo y compartirlo desde tu cuenta admin 😉
2️⃣
¿Cómo pueden mis clientes acceder a mi 'Página de descarga de la app'?
- Puedes compartir tu enlace directamente con ellos.
- Pueden iniciar sesión en tu sitio web y tendrán la opción "Descargar al teléfono" en el menú.
Si tienes alguna pregunta adicional sobre esto, contáctanos por chat. 💙
improved
Highly requested
📊 Separate Date Columns on Report Exports
We've improved how the dates get exported for your reports to improve usability.
Highlights
- 👌 Clear columns- Reports now include separate columns for weekday, date, and time, simplifying analysis and management.
- ⏰ Save time- Focus directly on the data you need—whether pinpointing peak booking times by weekday and time or identifying high-traffic dates.
- 📊 Consistency across reports- Export the same date formats across Class bookings, Appointment bookings, and Packs and Membership reports.
💬
Note
: You'll still see weekday, date, and time in the same column in the Fitune admin. The separation between columns will occur when you export the report.Experience enhanced efficiency and clarity with our improved date format exports! 📊
new
Highly requested
👀 Easily Access Your Active Clients Anytime 👥
📢 You can now easily access your Active clients' list anytime.
Highlights
- ⚡️ Quick access- Find your Active clients by navigating to Contacts > Clients > Active clients filtered view. On your Dashboard, click the "See more" text next to the Active client metric to view the count and list.
- 💬 Comprehensive metric- The Active client metric includes clients with an active membership or pack and those who purchased in the last 30 days, counting each client only once.
- ⬆️ Plan-specific limits:Access this list anytime, with each Fitune plan allowing a specific number of Active clients. Exceeding this limit will require an upgrade, with the Ultra plan offering Unlimited Active Clients. 😉
Giving you access to this feature, ensures you have the most up-to-date information at your fingertips!🫰💙
new
Highly requested
👤✅ Attendance Tracking for Appointments
We've introduced attendance tracking for your one-on-one appointment bookings.
Benefits:
- ⏰ Accurate monitoring- Track attendance for your appointments in real-time.
- 🤝 Improve engagement- Enhance client engagement by keeping accurate attendance records.
- 📝 Streamlined reporting- Easily view and export attendance data from the Appointment bookings report, including no-show logs.
Highlights
- You can mark attendance as 'Show' or 'No Show' for each client's appointment.
- Attendance is automatically marked as 'Show' if not manually marked within 48 hours post booking.
- The 'Show' or 'No Show' status is displayed on the Appointment's Schedule overview, Client overview, and Appointment bookings report.
This new feature ensures accurate attendance tracking, improving your ability to manage and engage with your clients effectively. 🚀
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