Email for upcoming booking reminder //Correo de recordatorio para próximas reservas
under review
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Phil Barnhill
🇬🇧 The email reminder would be something actionable for 'no show' bookings (at least an automatic email reminding them to cancel if they can't make a class).
🇪🇸 Este recordatorio de correo podría ayudar a dar un seguimiento para las reservas de "No show" (al menos un correo automático recordándoles que cancelen si no pueden asistir a una clase).
Fernanda García
From Lorena Pazzi Fitness: "I would like to automatically send an upcoming booking reminder 24 or 12 hour before a booked class starts (in person or online)."
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Sinead Brophy
Fernanda García Also 15min-60min reminder (especially for online).
+ Ability to change text/images/links in reminder emails to make it specific to each class type/event
Fernanda García
Sinead Brophy, we already 20 minutes before online classes email, in which the livestream link for the online classes is sent to your clients. I would think this is a good reminder email.
I like the idea of the text/image/links specific emails for each class suggestion. What do you usually think that varies between classes to need this? (This helps me understand the need better). For example, "text" for different suggestions on that class?
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Sinead Brophy
Fernanda García Oh great - i didn't know that you could do that, I'll check that out.
For the text/image/links, when I used Acuity I would have different emails for different classes based on what they were. For example, an online yoga class vs. an in-person postnatal strength class.
Online Yoga Class:
Image - restorative yoga
Text -
Hi there, hope you are looking forward to class x, y z.
Please make sure your space is set up before hand - you will need:
- Mat
- Blocks
- Bolster or two long pillows
- Blankets
Here is a suggested playlist for this class - <link>
Postnatal In-Person Class:
Image - Mum & Baby
Text -
Hi there, hope you are looking forward to class x, y z.
Here is the Maps link to the studio <link>
Parking: Parking can be found at a, b, c
Babies & Buggies Welcome: Babies and buggies are welcome to this class or you can come solo.
What you need :
- X, y z
Any questions on the day, you can call me on 12345568
Fernanda García
under review
Fernanda García
open
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Entrenamiento Natural
How can we manage the attendance or marking someone as non appear, but only for coaches (not same role as management) in order those coaches can manage assistance, but cant access other management options like financial....
Fernanda García
Entrenamiento Natural: We have a "Low access" role you can assign to specific staff, which means that they can only look at the admin home, calendar, and their profile, see more details here: https://feedback.fitune.io/changelog/introducing-limited-access-for-your-staff
Fernanda García
Hey Phil Barnhill! Thanks for submitting this request.
A few months ago, we introduced an attendance feature that allows you to mark your attendees as Show (Green), No show (Red).
Note: Every new booking's attendee will remain in gray until you select an attendance option.
Is this what you meant when you submitted this request?
Fernanda García
under review